Interview Preparation STAR Interview Worksheet

EAW5 Interview Preparation RTO 40811 EAW5 Interview Preparation Assessment details Student to complete this section Name: Student ID: Trainer name: Assessment Due Date: Student to keep a record of your own progress RESULT IN EACH ASSESSMENT ITEM GRADE (Please indicate by using S for Satisfactory and U for Unsatisfactory) Assessment 1 – Skills and Knowledge Activity Assessment 2 – Skills and Knowledge Activity Assessment 3 – Observation Interview Grading Sheet OVERALL RESULTS COMPETENT (Please delete either one for resulting) NOT YET COMPETENT FEEDBACK (Please enter details of constructive feedback) ASSESSMENT GUIDELINES FOR STUDENTS • • • • • You need to achieve a ‘Competent’ grade in ALL the assessments items to be granted a ‘Competent’ grade in the EAW5 PYP module. In case you are not able to achieve a ‘Competent’ grade in any assessment task, you will be given three (3) attempts to resubmit your assessment.

Your trainer will be available to assist you in any areas of difficulty. Please discuss the assessment with your trainer to seek advice on how you can achieve competency in the module. Where relevant, oral questions may be asked to gather more information on your knowledge, skills and competence in the module. A holistic approach is used to assess your skills relevant to this qualification. The skills are assessed across the different units offered within this qualification. Where a skill relevant to this module is not assessed within this assessment pack, please note that the skill will be assessed in another module.

Your assessment responses must be your own work and plagiarism and/or copying from another student will not be tolerated. Any information that you take directly from another source to support your own work must be referenced. Submit this completed assessment and your Interview Grading Sheet as Microsoft Word documents to moodle.indusinstitute.edu.au Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 1 of 7 EAW5 Interview Preparation RTO 40811 Student Declaration: I hereby declare: a) That I am ready to begin assessment and I understand the requirements of this module b) That this assessment is my own work. Student Name: Student Signature: (Typed) Date: Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 2 of 7 EAW5 Interview Preparation RTO 40811 Assessment 1 – Skills and Knowledge Activity Estimated time: 45 min – 60 min Objective: To provide you with an opportunity to demonstrate your knowledge of interviewing skills please answer each question in as much detail as possible, considering your organizational requirements for each one.

1. List 5 things you should do to prepare for a job interview. 2. Explain the S.T.A.R. interview technique. 3. Describe 3 types of positive body language to be used in an interview. 4. Why is it important to ask the interviewer questions? 5. List 3 questions you could ask an interviewer. 6. If the interviewer asks you an illegal question, how should you respond. E.g. How old are you? 7. How should you respond to trick questions such as “What kind of people rub you up the wrong way?” Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 3 of 7 EAW5 Interview Preparation RTO 40811 Assessment 2 – Skills and Knowledge Activity Objective: To provide you with an opportunity to demonstrate your knowledge of the entire module. You must individually, answer the following questions in full to show your competency: Instructions: To prepare for potential Behavioral questions at an interview you will be required to answer the following 2 questions using the S.T.A.R format. 1. Please explain a time when you had to work under pressure. 2. Please explain a time when you worked as part of a successful work team Situation: Situation: Task: Task: Action: Action: Result: Result: Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 4 of 7 EAW5 Interview Preparation RTO 40811 Assessment 3 – Observation Your trainer needs to observe you demonstrating the essential interviewing skills in a simulated environment.

These skills can be observer during presentation. Instructions: You will be participating in four job interviews; however you will only be assessed in your final job interview with your trainer who will act as the interviewer and you will be the candidate. To prepare for that final interview, each interview will be slightly different. Interview 1. One on One Interview You will pair up with another student. You will be interviewed by your classmate with no preparation time, they will ask you a list of questions and provide you with individual feedback after the interview. You will also be asked to self-reflect on how you performed during the interview. Please write below the improvements that you and your classmate identified.

Duration: Approximately 15 minutes duration per person 12 minutes interview + 3 minutes feedback. Interview 1 Feedback for improvement: What questions did you find difficult and why? What would you do differently next time? Interview 2. Group/Technical interview You will now allocated into new groups of 4. You will be required to locate a job advertisement in your chosen industry, and this will form the basis of your interview with your trainer and the interview panel (4 classmates). This will be a group interview and you can be asked any question at any time by the interview panel. To prepare for this interview you must supply the interview panel and your trainer a copy of the job ad 20 minutes prior to the interview. Your trainer will be an observer. You may be asked the following: • • • Technical questions relating to the ad, E.g. software/operating systems/accounting knowledge used etc. Questions relating to key selection criteria. Questions about the company and the role.

The group (minus candidate), will also need to discuss prior to the interview: • • • • What questions will be asked? (Group to create a range of technical, essential key criteria, Organisational and role questions) How many questions will be asked? A minimum of 12 questions will required. Who will ask those questions? Will there be impromptu questions? Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 5 of 7 EAW5 Interview Preparation RTO 40811 This should be a faster paced interview and the candidate, and the interview panel will need to be prepared. Please complete the interview review below. Interview 2 Group/Technical Interview How did you prepare for this interview? What worked in this interview? What could be improved? Interview 3 Stress Interview This will be a challenging interview as your trainer will be asking you some difficult questions.

Your trainer will try to put you under pressure and your challenge will be to remain as calm as possible. Your trainer may ask you: • • • • • • Illegal questions Questions about why you might be unsuitable for the role or company Out of the box questions Respond to your answers negatively Appear bored and not make eye contact Interrupt your answers This style of interview while it may be difficult it is designed to prepare you in the future to respond in a calm yet assertive manner should you be asked any of these questions. Duration: Approximately 10 minutes interview + 2 minutes feedback per person. Please complete the interview review below. Interview 3 Stress Interview Did you remain calm throughout the interview? What questions did you find difficult to answer? What questions would you have answered differently? Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 6 of 7 EAW5 Interview Preparation RTO 40811 Interview 4 The Final Interview This will be a one on one interview with your trainer.

Your trainer will use the following criteria to assess your performance in the interview. Your trainer will use a specific list of questions but will also include some questions based from the job interview you provided for interviews 3 & 4. Assessment Criteria Explanation Physical Presence Arrives on time Dresses in professional corporate attire Confident positive body language Maintains good eye contact Maintains good posture Attitude Introduces self and creates good first impression (firm handshake and smile) Engages in small talk Describes self in positive terms and seems motivated to work Has prepared well for interview (shows knowledge of the company) Voice Speaks in an audible voice/not too loud Enthusiasm noted in voice (varied intonation) Pronunciation clear Appropriate pace, which aids intelligibility Answers Responds concisely, but adequately to questions Seeks clarification when necessary Relates work skills and abilities to position Gives relevant specific examples in answers Structures answers well (uses STAR) Closing the Interview Uses appropriate language (not too informal, but not overly formal or wordy, and sounds like spoken English, not something written and memorised) Asks questions relevant to the job Asks about the next step in the process (if not informed by the interviewer).

Thank interviewer at the end Once the interview is completed you will need to verbally reflect on your performance and will be provided written feedback from your trainer on an interview grading sheet. You then need to attach this interview grading sheet as part of this assessment. Duration: Approximately 15 minutes duration per person 12.5 minutes interview + 2.5 minutes feedback. Document name Issue date Document1v1.1 May 2021 Reference to SNR NVR Review date May 2022 Document control management – Uncontrolled when printed Version no 1.2 Page 7 of 7.

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