Business Environment Identifying Bottlenecks the Goal Book Executive Summary


Explanation & Answer length: 300 Words.

THE GOAL EXECUTIVE SUMMARY The book “The Goal” provides a description of the process flows, accounting measures, bottleneck management, and the concepts of the Theory of Constraints. After reading The Goal, you should be able to better understand the key concepts we have learned in class in a real-world setting. Write and submit via Blackboard as pdf or word document an executive summary of at most 3 pages where you outline the main take-aways as well as critiques by particularly focusing on the concepts learned in the class and how they interact in the firm. A list of guidance questions that can help you in your write up are provided below.

1. What is the goal of a firm? 2. Jonah makes statements like such as “An hour lost at a bottleneck is an hour lost for the entire system” and that “An hour saved at a non-bottleneck is a mirage”. Comment on what is meant by these and similar statements. 3. What are the methods described in The Goal for identifying a bottleneck? 4. What processes/machines are the bottlenecks? 5. After bottlenecks have been identified, what are the concrete factory floor-level actions described in the book for improving overall system performance? 6. Relate the notions of statistical fluctuations and dependent events mentioned in the book to concepts covered during the course. Also explain and relate to course concepts the statement made by Jonah that a factory “balanced with demand” will soon experience bankruptcy and that there is a mathematical proof that inventory goes through the roof. 7. Several times in the book, batch sizes are reduced.

How exactly is this plan implemented? What are the implications and benefits of this strategy? What are the limits to this strategy? 8. When designing an operational process from scratch, which process step(s) should be the bottleneck(s)? 9. Comment on the high-level management messages in the book such as the Process of Ongoing Improvement (aka Theory of Constraints aka TOC) and how they might apply to other business settings. 10. Leaving writing style and other delivery issues aside (e.g., romance novel format), what substantial critiques of this book would you make pertaining to its function as a “textbook” on the management of business operations?

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